Privacy Policy

This Privacy Policy (the "Policy") explains how Cryptix Limited, trading as NowRamp ("NowRamp", "we", "us", "our"), collects, uses, discloses, and protects personal data when you access or use our website, widgets, APIs, and related services (collectively, the "Services").

This Policy should be read together with the NowRamp Terms of Use, of which it forms an integral part.

1. Who We Are

NowRamp is a technology platform developed and operated by Cryptix Limited, a company incorporated under the laws of the Republic of Cyprus.

Controller:

Cryptix Limited (trading as NowRamp)

Registered address: 11 Zinonos Sozou Street, 3rd Floor, Office 303, 1075 Nicosia, Cyprus

Company registration number: HE 483489

Email: privacy@nowramp.com

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Cryptix Limited acts as a data controller in relation to the personal data described in this Policy.

2. Scope of This Policy

This Policy applies to personal data processed by NowRamp:

• when you visit our website;
• when you use our widgets or APIs;
• when you interact with our Services as an end user or business user.

This Policy does not apply to personal data processed by third-party service providers (including fiat-to-crypto or crypto-to-fiat providers) in connection with their services.

3. Our Role and Data Responsibility

NowRamp operates solely as a technical orchestration platform.

• NowRamp does not execute transactions
• NowRamp does not perform KYC / AML checks
• NowRamp does not hold or control user funds
• NowRamp does not act as a financial service provider

Personal data required for transactions (such as identity verification, payment details, or compliance information) is collected and processed directly by third-party providers, acting as independent data controllers.

4. Personal Data We Collect

4.1 Data You Provide Directly

Depending on how you interact with the Services, we may collect:

• name or identifier (if voluntarily provided);
• email address or contact details (e.g. when contacting us);
• business or technical information (for API or partner enquiries).

4.2 Data Collected Automatically

When you access the Services, we may collect:

• IP address;
• device and browser information;
• operating system and language preferences;
• usage data, logs, timestamps, and interaction data.

4.3 No Transaction or KYC Data

NowRamp does not collect or store:

• identity documents;
• payment card or bank details;
• wallet private keys;
• KYC, AML, or sanctions data.

Such data is processed exclusively by third-party providers.

5. Purposes of Processing

We process personal data only to the extent necessary for the following purposes:

• providing and operating the Services;
• ensuring security, performance, and availability;
• improving and optimising the Services;
• responding to enquiries or support requests;
• detecting fraud, abuse, or technical misuse;
• complying with applicable legal obligations.

6. Legal Bases for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract – where processing is necessary to provide the Services;
• Legitimate interests – such as maintaining security, preventing abuse, and improving our platform;
• Legal obligation – where required under applicable law;
• Consent – where you have explicitly provided it (e.g. cookies, communications).

7. Data Sharing and Disclosure

7.1 Third-Party Providers

Where necessary to facilitate access to third-party services, limited technical or usage data may be shared with selected third-party providers.

Such sharing is:

• limited to what is strictly necessary;
• performed for legitimate operational purposes;
• subject to appropriate safeguards.

Third-party providers process personal data under their own privacy policies and act as independent controllers.

7.2 Service Providers

We may share data with trusted service providers (e.g. hosting, analytics, security) acting as data processors on our behalf and under contractual confidentiality obligations.

7.3 Legal Disclosure

We may disclose personal data if required by law, regulation, court order, or competent authority.

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

• adequacy decisions;
• standard contractual clauses;
• equivalent legal protections.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Usage and technical logs are retained for security, compliance, and operational purposes and deleted or anonymised when no longer required.

10. Your Rights

Under the GDPR, you have the right to:

• access your personal data;
• rectify inaccurate or incomplete data;
• request erasure ("right to be forgotten");
• restrict or object to processing;
• request data portability;
• withdraw consent (where applicable);
• lodge a complaint with a supervisory authority.

Requests can be submitted to: privacy@nowramp.com

11. Security Measures

We implement appropriate technical and organisational measures to protect personal data against:

• unauthorised access;
• loss or destruction;
• misuse or alteration.

No system is completely secure, and we cannot guarantee absolute security.

12. Cookies and Tracking Technologies

NowRamp may use cookies and similar technologies to:

• enable basic website functionality;
• analyse usage and performance.

For more information, please refer to our Cookie Policy.

13. Children's Data

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website and become effective upon publication.

Continued use of the Services constitutes acceptance of the updated Policy.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Cyprus, without prejudice to mandatory data protection laws.

16. Contact

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:

Cryptix Limited (NowRamp)

Email: privacy@nowramp.com

Address: 11 Zinonos Sozou Street, 3rd Floor, Office 303, 1075 Nicosia, Cyprus